We respect your privacy while delivering great golf experiences.
What We Collect
- You provide: name, email, phone, booking/membership details, event/lesson info (e.g., junior ages, emergency contact, optional medical notes), billing address (cards handled by our payment processor), messages/feedback, job applications.
- Automatic: IP address, device/browser type, pages viewed, approximate location, cookies/analytics.
- Optional: precise location (if you allow it), photo/video consent for course and event media.
How We Use Information
- Provide services: tee times, memberships, events/lessons, payments, pro shop orders.
- Communicate: confirmations, reminders, weather/course alerts, support.
- Safety/operations: rosters, emergency contacts, tournaments/handicap, fraud/security.
- Improve: site performance and planning via privacy‑aware analytics.
- Marketing: newsletters/promotions only if you opt in.
- Compliance: legal, tax, and record‑keeping obligations.
Sharing
- We do not sell personal information.
- We share with trusted service providers (booking engines, payment processors, email/SMS, hosting, analytics) and with instructors/tournament partners as needed.
- Legal/safety as required; business transfers under same commitments.
Cookies
- Essential, preferences, and analytics only; no interest‑based ads.
- Control cookies in your browser and any on‑site banner.
SMS/Email
- Message frequency varies; reply STOP to opt out of SMS. Unsubscribe links in emails.
Your Choices and Rights
- Request access, correction, or deletion: privacy@copelandhillsgolf.com
- Update media consent or request a takedown of specific images when feasible.
- Manage cookies/location in your device/browser.
- California/EEA/UK users: exercise applicable privacy rights via email; we won’t discriminate for doing so.
Children’s Privacy
- We collect children’s info only from a parent/guardian for program safety and administration.
- We don’t knowingly collect directly from children under 13 via the Site.
Security and Retention
- Reasonable administrative, technical, and physical safeguards; encryption in transit; vendor due diligence.
- Kept only as long as needed for services, operations, and legal requirements.
Other Notes
- Do Not Track/Global Privacy Control: we honor legally required signals and on‑site choices.
- International visitors: data is processed in the United States.
- Changes: we’ll post updates here with a new “Last updated” date.
Contact
- Privacy requests: privacy@copelandhillsgolf.com
- General inquiries: hello@copelandhillsgolf.com
